This is a sample HTML web page that uses an "iframe" to generate a form and perform a customer ticket lookup. This web page was created to show how YOUR dotCom can display a RepairTRAX ticket "seamlessly" (like the ticket exists on your site).
Notice that you are on a site OTHER than RepairTRAX (you are on rockmedia.com).
Once you see how it works, you can download this HTML source code to see how it was done. You should be able to cut and paste this source file to make it work on your site.
Included with the ZIP are instructions with the HTML file to help you be successful.